Privacy Policy

We collect information you provide directly to us through our website forms, including:

• Your name
• Your email address
• Your phone or mobile number
• Your preferred contact time and general area of interest, such as membership or an appointment request
• Any details you include in the message field of our form

Our website forms are not intended to collect medical or health information, and we ask that you not include any. Medical matters are discussed privately after we contact you. Information you submit through this website is handled under this Privacy Policy; medical records created if you become a patient are handled under separate practice policies and applicable law.

We use the information you provide to:

• Respond to your inquiries and questions
• Schedule consultations and appointments
• Send you the membership and service information you request
• Send appointment confirmations, reminders, and follow-up messages
• Improve our website and the services we offer

If you provide your mobile number and opt in by checking the consent box on our form, 360 Health Center may send you text (SMS) messages related to your inquiry, appointment scheduling, reminders, membership information, and customer care.

• Message and data rates may apply.
• Message frequency varies.
• To opt out at any time, reply STOP to any message you receive from us. You will receive a confirmation and will no longer receive texts unless you opt in again.
• For help, reply HELP to any message, or contact us using the details below.
• Consent to receive text messages is not a condition of receiving any care, product, or service.

No opt-in/mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell your personal information for money. We share information with trusted service providers who help us operate our business and website, such as our practice-management and customer relationship management (CRM) tools, our email delivery provider, and our website hosting provider. These providers may access your information only to perform services on our behalf and are required to protect it.

We also use analytics and advertising technologies on this website, described in the section below. Under some state privacy laws, including California's, the use of those technologies can be treated as "sharing" personal information for cross-context behavioral advertising. You can opt out at any time using the "Do Not Sell or Share My Personal Information" link in the footer of every page.

We may also disclose information if required by law, to enforce our Terms and Conditions, or to protect the rights, safety, or property of 360 Health Center, our patients, or others.

We use website analytics and advertising technologies, including cookies and similar identifiers, to understand how people find and use this website and to measure our advertising. These technologies may be provided by third parties such as Google and Meta.

You can opt out at any time. Every page of this website carries a "Do Not Sell or Share My Personal Information" link in the footer. Selecting it stops these technologies from collecting further information in your browser and records your choice on your device. You can reverse it later using the same link.

We honor Global Privacy Control and similar browser-level opt-out signals where required by law.

We do not use these technologies to build advertising audiences based on a health condition, and we do not report the specific services a visitor viewed to advertising platforms.

We keep website inquiry information only for as long as needed to respond to your inquiry, provide the services you request, and meet our legal and business obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

You may request to review, update, or delete the personal information we hold about you from website inquiries by contacting us using the details below. You can opt out of text messages at any time by replying STOP, and you can unsubscribe from marketing emails using the link in those emails. We will respond to your request as required by applicable law.

Our website is intended for adults. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.